How Natural Medicine Company eliminated years of IT frustration with a complete cloud transformation.

Natural Medicine Company
Partner since 2023
The Impact
"I can honestly say that the team at Panoptic have been fantastic to work with, very friendly, knowledgeable and provide a very efficient service. They look after all our IT needs and we feel safe in their hands."
Daniel Griffith
General Manager, Natural Medicine Company
The Challenge
As a wholesale distribution business, Natural Medicine Company depends heavily on reliable IT—especially email. For years, they suffered with an on-premise server that caused constant headaches.
Email server tied to broadband—when internet went down, so did communication
Temperamental email causing daily stress, frustration and costly delays
Networks and WiFi desperately in need of modernization
The Solution
Panoptic delivered a seamless migration to Microsoft 365 alongside a full network upgrade—with zero disruption to the business.
Seamless transition to cloud-based email that works anytime, anywhere—no more broadband dependency
Complete upgrade of networks and WiFi infrastructure for reliable, fast connectivity
Enterprise-grade protection implemented throughout, with ongoing monitoring and support
In Their Words
As a wholesale distribution business, we depend very heavily on our IT - especially our networks, servers and email. While we've always been lucky to have had a solid network, we suffered for many years with significant email issues. Our email server was located on-premise which meant that if our broadband was down, our email didn't work. Even when it was working, it could be quite temperamental and this led to a lot of stress, frustration and delays.
We employed the services of Panoptic IT Solutions to migrate our email to the cloud using Microsoft 365, as well as upgrading all our networks and Wifi at the same time. I have to say that the process was absolutely seamless, meticulously planned and executed. This means that our staff had practically no downtime and hardly even noticed the transition. We were guaranteed that once the move to Microsoft 365 was completed, we would have no more email problems. Some of us were sceptical, considering the years of issues we'd experienced, but I must say it's been true. We now have so much more flexibility, we feel completely secure and we just don't have email issues anymore.
I can honestly say that the team at Panoptic have been fantastic to work with, very friendly, knowledgeable and provide a very efficient service. They look after all our IT needs and we feel safe in their hands. I would not hesitate to recommend their services to any business looking to take their IT to the next level - they really are IT Ninjas!
Daniel Griffith
General Manager, Natural Medicine Company

After years of temperamental email and constant issues, we now have complete reliability. The cloud-based system works seamlessly whether we're in the office, at home, or on the road.
The migration was meticulously planned and executed. Our staff had practically no downtime and hardly even noticed the transition—exactly as promised.
We now have so much more flexibility. Staff can access everything they need from anywhere, which has transformed how we work as a business.
We feel completely secure with enterprise-grade protection in place. Panoptic look after all our IT needs and we feel safe in their hands.
Along with the email migration, all our networks and WiFi were upgraded at the same time, giving us reliable, fast connectivity across the entire premises.
"I would not hesitate to recommend their services to any business looking to take their IT to the next level—they really are IT Ninjas!"
Daniel Griffith
General Manager
Whether you're struggling with unreliable systems, outdated infrastructure, or security concerns—we can help. Let's discuss how Panoptic can support your business.
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